
If the problem persists, click on the Menu button (three dots) on the chat page and select Log out. Before logging out, you can try reloading the Web page to see if it works. Sometimes all you need to resolve WhatsApp Web not connecting is to log out and reactivate the WhatsApp Web Page. Other old browsers like Internet Explorer and Vivaldi are not supported. WhatsApp Web is only compatible with some modern-day browsers such as Google Chrome, Firefox, Microsoft Edge, and Opera.

Lastly, if you are using a modem, you should remove it and plug it back in to reconnect.

If it is a Wi-Fi connection, forget the network and connect to it over again. If your browser can't connect to the internet, you can disconnect and reconnect your computer from the network you are using. To check the activeness of your connection on the computer, you can try loading other websites to see if they go through. Therefore, temporarily disable your VPN on your PC to see if the WhatsApp Web is working again.įor WhatsApp Web to work effectively, you need a stable network connection. Also, if WhatsApp detects a VPN service, it might flag you as an unauthorized user and cut you off the WhatsApp Web. Using a VPN service to funnel your connection might set your IP address to a location that is not supported by WhatsApp, which can cause WhatsApp Web to fail. Go to Settings > General (or General Management on Samsung) > Reset to reset your network. Reset network settings: If your mobile network encounters some problems, you might need to reset it to default to get it working correctly. If this does not work, click on the network you are connected to, choose Forget and reconnect to it again. If these two steps fail, follow the troubleshooting processes below to fix mobile internet connection problem and get your mobile WhatsApp back working.Īctivate and deactivate Airplane Mode on your phone: A simple toggle of the airplane sign in your phone settings might be all you need to get your network working properly, and consequently, your mobile WhatsApp.Ĭheck your Wi-Fi connection: This can be done by turning your Wi-Fi connection off and on. Also, you can check status updates to see if there are the latest updates and if you can view them.

To verify if your mobile WhatsApp works well, send messages to friends and check if the messages get sent. Hence, if the mobile app is not working, it might cause WhatsApp Web not loading. WhatsApp Web is practically useless without your mobile WhatsApp app. Zoom in the WhatsApp Web Page to Scan the QR Code
